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Privacy policy

Last updated: August 2026

Logan Brewing Pty Ltd ("Logan Brewing", "we", "us" or "our") respects your privacy and is committed to handling your personal information responsibly and in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.

This Privacy Policy explains what information we collect, why we collect it, how we use it and how you can access or correct it.

1. What Information We Collect

Depending on how you interact with us, we may collect information including:

  • your name;
  • email address and phone number;
  • billing and delivery address;
  • date of birth or age-verification information;
  • order and transaction details;
  • payment-related information processed through our payment providers;
  • competition, promotion or event entries;
  • communications you have with us;
  • IP address, device and browser information; and
  • information about how you use our website.

Where practical, you may interact with us anonymously or using a pseudonym. However, we may need to identify you to process orders, verify age, deliver products or meet our legal obligations.

2. How We Collect Information

We may collect personal information when you:

  • visit or use our website;
  • purchase Logan Brewing products;
  • create an account or submit a form;
  • subscribe to our mailing list;
  • enter a competition, giveaway or promotion;
  • contact us by email, phone, social media or through our website;
  • attend one of our events or activations; or
  • otherwise interact with Logan Brewing.

We may also receive information from third parties that help us operate our business, including ecommerce platforms, payment providers, delivery companies, marketing platforms and social media services.

3. How We Use Your Information

We may use your personal information to:

  • process and fulfil orders;
  • arrange payment, delivery and customer support;
  • verify that customers are legally permitted to purchase alcohol;
  • communicate with you about your order or enquiry;
  • administer competitions, promotions and events;
  • send marketing communications where permitted;
  • improve our website, products and customer experience;
  • prevent fraud or misuse of our website;
  • maintain business and transaction records; and
  • comply with our legal and regulatory obligations.

We will not sell your personal information.

4. Alcohol Purchases & Age Verification

Logan Brewing sells and promotes alcoholic beverages.

We may collect information necessary to confirm that you meet the applicable legal age requirements for purchasing or receiving alcohol.

Information collected for age verification will only be used or disclosed where reasonably necessary for verification, fulfilment of your order, compliance with applicable liquor laws or another permitted purpose.

5. Marketing Communications

If you subscribe to our mailing list, enter certain promotions or otherwise consent to receive marketing, we may send you information about Logan Brewing products, events, offers and other news.

Our commercial electronic messages will comply with applicable requirements of the Spam Act 2003 (Cth).

You can unsubscribe at any time using the unsubscribe link or instructions provided in our communications or by contacting us directly.

6. Cookies & Website Analytics

Our website may use cookies, pixels and similar technologies to:

  • make the website work properly;
  • remember preferences;
  • understand how visitors use our website;
  • measure website and advertising performance; and
  • deliver or measure relevant advertising.

Some of these technologies may be provided by third parties, such as website, ecommerce, analytics, advertising and social media providers.

You can control or disable cookies through your browser settings, although some parts of our website may not function properly as a result.

7. Payments

Online payments may be processed by third-party payment providers.

Logan Brewing does not generally store complete credit or debit card details. Payment providers may collect and process your payment information in accordance with their own privacy policies and security requirements.

8. Sharing Your Information

We may disclose personal information where reasonably necessary to:

  • website and ecommerce providers;
  • payment processors;
  • freight, courier and logistics providers;
  • email, SMS and marketing platforms;
  • analytics and advertising providers;
  • IT, hosting and security providers;
  • professional advisers such as accountants, lawyers and insurers;
  • competition or promotional partners where disclosed to you; and
  • government, regulatory or law-enforcement authorities where required or authorised by law.

We only disclose personal information for legitimate business purposes or where otherwise permitted or required by law.

9. Overseas Disclosure

Some third-party service providers we use may store or process information outside Australia.

Where required by applicable privacy law, we will take reasonable steps in relation to overseas disclosures. The countries in which information may be stored or processed can vary depending on the service providers we use from time to time.

10. Security & Retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

No internet-based system is completely secure, but we use reasonable administrative, technical and organisational safeguards appropriate to the information we hold.

We retain personal information only for as long as reasonably necessary for our business, legal and regulatory requirements. When information is no longer required, we will take reasonable steps to securely destroy or de-identify it where appropriate.

11. Access & Correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, contact us using the details below. We may need to verify your identity before processing your request.

12. Privacy Complaints

If you have a concern about how we have handled your personal information, please contact us using the details below.

We will review your complaint and respond within a reasonable period.

If you are not satisfied with our response and the Privacy Act applies to your complaint, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers or legal obligations.

The latest version will be published on our website with the updated date shown above.

15. Contact Us

For questions, requests or complaints regarding privacy, contact:

Logan Brewing Pty Ltd
Email: admin@loganbrewing.com.au